We deliver intelligent AI calling systems that transform high-cost, repetitive call handling into efficient, scalable solutions for UK BPOs, call centres, and businesses in healthcare, real estate, retail, and beyond, saving up to 70% on costs.
- Reduces Agent Turnover
- Human-Like AI Interactions
- Fully GDPR Compliant
Trusted AI Calling Solutions for a Smarter Tomorrow
Driven by innovation, we craft scalable AI calling solutions that empower UK businesses to focus on growth, not call volumes.
Founded with Innovation in Mind
NextSupport was born from a passion for automation, with a mission to revolutionise call centre operations through AI, cutting costs and enhancing efficiency.
Excellence in AI Solutions
We’ve built reliable, GDPR-compliant AI calling systems tailored to UK businesses, from small BPOs to large call centres.
Empowering Businesses Through Technology
Our AI has automated thousands of calls, helping businesses in healthcare, real estate, and retail save time and scale effortlessly.
Commitment to Quality and Growth
With 99.9% uptime and advanced features like sentiment analysis, we ensure consistent performance, even during peak volumes.
Innovative Solutions for the Future
From multi-language support to intelligent routing, our AI keeps your business ahead in a fast-evolving market.
AI Solutions for Call Challenges
See how NextSupport’s AI calling system solves key issues for UK BPOs, call centres, and businesses, slashing costs and boosting efficiency.
Challenge
UK BPOs and call centres grapple with high operational costs, missed calls, and inefficient manual processes. Businesses in healthcare, real estate, and e-commerce struggle to maintain 24/7 availability, convert leads, and deliver consistent customer experiences without escalating expenses.
Solution
NextSupport’s AI calling system automates inbound and outbound calls, appointment scheduling, and multi-channel support with features like call transcription, sentiment analysis, and voice cloning. From Lite to Enterprise packages, our GDPR-compliant solutions integrate with CRMs, scale effortlessly, and optimise operations for all business sizes.
Result
Businesses slash call handling costs by up to 60%, boost lead conversions by 30%, and reduce no-shows by 20%. NextSupport’s AI ensures 24/7 availability, streamlined processes, and enhanced customer satisfaction, empowering growth across healthcare, real estate, e-commerce, and beyond.
Innovative Solutions, We Build the Future
From intelligent call handling to multilingual voice automation, we deliver cutting-edge solutions that save time, reduce costs, and elevate customer experiences.
Answer Every Call, Anytime
- Automate customer support, order tracking, appointment booking, and FAQs.
- Our voice agents handle 24/7 incoming calls, reducing wait times and improving customer satisfaction.
- Perfect for service-heavy industries needing always-on support without scaling headcount.
Reach Customers, Win Sales
- Let AI initiate smart outbound calls for lead generation, feedback, reminders, and reactivation.
- Adaptive scripts and real-time response handling ensure human-like, goal-driven conversations.
- Increase outreach efficiency without burning out your sales or support team.
Book Appointments, Stress-Free
- Our AI agents book, reschedule, and confirm appointments in real-time with zero manual effort.
- Integrated with your calendar system to avoid double bookings and missed slots.
- Perfect for clinics, consultancies, and service-based businesses.
Multi-Language Agents
- Reach diverse customers with AI that speaks multiple languages fluently.
- Localise your communication and boost engagement with natural-sounding, multilingual voice agents.
- Serve communities better across the UK and beyond.
Voice Cloning
- Create a branded, human-like voice for your business using advanced AI cloning.
- Maintain a consistent tone and identity across all calls, campaigns, and industries.
- Build trust and recognition with every conversation.
Flexible Pricing Plans, Tailored to You
Choose from our competitive pricing plans designed to fit your business needs
Lite Package
Small businesses or startups looking to automate call handling with cost-effective AI solutions. This plan is perfect for businesses needing essential features to reduce costs, streamline enquiries, and drive efficiency, all while keeping budgets low.
- 24/7 Call Handling
- 1 AI Agent
- 240 Call Minutes Included
- Custom Script Development
- Voice Modulation
- Call Transcription
- Call Recording
- Intent Recognition
- Sentiment Analysis
- Lead Generation
- Real-Time Notifications
- Reporting and Dashboards
Plus Package
Mid-sized businesses seeking advanced AI automation with multi-channel support and analytics. This plan is ideal for businesses needing robust features to scale operations, engage customers, and boost lead conversions across industries like real estate and e-commerce.
- AI Agents for High-volume Calls
- 5 AI Agents
- 960 Call Minutes Included
- Appointment Scheduling
- Lead Verification
- SMS, Email, and Live Chat Integration
- CRM Integration
- Priority Support
- Analytics & Reporting
Enterprise Package
Large and high-volume businesses needing unlimited agents and premium AI features. This plan is tailored for enterprises aiming to maximise efficiency, ensure brand consistency, and leverage custom solutions for healthcare, retail, and beyond.
- Unlimited AI Agents for Scalability
- Unlimited Call Minutes
- Voice cloning for brand-consistent calls
- Custom Integrations
- Multi-language support (10+ languages)
- Advanced customisable analytics and dashboards
Lite Package
Small businesses or startups looking to automate call handling with cost-effective AI solutions. This plan is perfect for businesses needing essential features to reduce costs, streamline enquiries, and drive efficiency, all while keeping budgets low.
- Call Handling
- 1 AI Agent
- 240 Call Minutes Included
- Call Transcription
- Call Recording
- Intent Recognition
- Sentiment Analysis
- Reporting and Dashboards
Plus Package
Mid-sized businesses seeking advanced AI automation with multi-channel support and analytics. This plan is ideal for businesses needing robust features to scale operations, engage customers, and boost lead conversions across industries like real estate and e-commerce.
- AI Agents for High-volume Calls
- 960 Call Minutes Included
- Appointment Scheduling
- Lead Verification
- SMS, Email, and Live Chat Integration
- CRM Integration
- Analytics & Reporting
Enterprise Package
Large and high-volume businesses needing unlimited agents and premium AI features. This plan is tailored for enterprises aiming to maximise efficiency, ensure brand consistency, and leverage custom solutions for healthcare, retail, and beyond.
- Unlimited AI agents for scalability
- 4,800 Call Minutes Included
- Voice cloning for brand-consistent calls
- Multi-language support (10+ languages)
- Advanced customisable analytics and dashboards
Customise Your Plan with Add-Ons
Upgrade your pricing plan for enhanced features,
Appointment Scheduling
Automate booking for meetings or services, saving time and delighting customers with seamless scheduling.
Voice Cloning
Create a custom brand voice for your calls, ensuring a unique and professional customer experience.
Multi-Language Support
Reach customers in multiple languages, broadening your appeal in diverse UK markets.
API Integration
Connect AI calls to your CRM or tools for a streamlined workflow and enhanced data insights.
Extra Minutes
Add more call capacity to handle peak times or growing customer demand.
Multi-Channel Support
Reach customers in multiple languages, broadening your appeal in diverse UK markets.
Seasonal Call Surge
Extra capacity for busy seasons, keeping your support smooth during peak times.
Run Outbound Campaign
Targeted AI outbound campaigns to drive leads and customer engagement.
Trusted Compliance. Recognised Excellence.
At NextSupport, we take pride in being a trusted name in AI-powered communication and automation. Our industry certifications and accolades reflect a deep commitment to innovation, data privacy, and service quality. From compliance to cutting-edge performance, we deliver secure, intelligent solutions that empower businesses across the UK and globally.
UK GDPR
We strictly follow UK GDPR, ensuring every conversation and data interaction is handled with the highest privacy and transparency standards. All clients benefit from robust data protection. See our UK GDPR page for more.
HIPAA Compliance
We comply with HIPAA, encrypting Protected Health Information (PHI) and signing Business Associate Agreements for US healthcare data. Healthcare clients with US operations stay compliant. Explore our HIPAA Compliance page for details.
Ofcom Automated Calling Regulations
We comply with Ofcom rules, requiring opt-in consent, clear caller ID, and call frequency limits for lawful automated calls. E-commerce clients avoid penalties with compliant marketing. Try our compliant AI with a free call.
Health and Social Care Act 2012
We adhere to NHS data rules, encrypting patient data and restricting access to authorised personnel, ensuring secure healthcare data handling. Healthcare providers meet NHS standards confidently. Your patients’ data is secure with us.
Consumer Rights Act 2015
We align with the Consumer Rights Act 2015, offering transparent pricing, no hidden fees, and clear refund policies for fair services. Small businesses and e-commerce clients trust our fairness. Get started with confidence—book a demo today.
Equality Act 2010 Compliance
We align with the Equality Act 2010, using unbiased AI algorithms and accessible features like multilingual support to prevent discrimination. Healthcare clients ensure equitable patient access. Inclusivity is at the core of our solutions.
Custom AI Calls, Made For You!
Our team builds custom AI call systems to save you money and make life easier.
1
Learning About Your Business
We sit down with you to understand your setup, whether you’re a clinic booking patients or a shop answering queries. We figure out what you need, like cutting costs or handling more calls, and plan a system that’s just right for you.
2
Making It Your Own
We create a call system that feels like yours, with scripts tailored for things like chasing real estate leads or helping customers in shops. We can add extras, like making the AI sound like your brand or speaking different languages, to suit your crowd.
3
Getting It All Connected
We hook your custom system up to your tools, like your customer database, so everything runs smoothly. We test it thoroughly, checking bits like recording calls or spotting how customers feel, to make sure it’s perfect before you start.
4
Starting and Keeping It Great
We get your system up and running, answering calls day and night to save you up to 60%. We keep checking how it’s doing, tweaking things to make sure your customers are happy and your business keeps growing.
Answers to Your Questions
Find quick solutions to common questions about our services
Standard setups take 5–7 days, including CRM integration and script configuration. Custom setups take 10–14 days.
Yes! Our Plus and Enterprise plans include SMS, email, and live chat integration for seamless customer engagement.
Yes, we offer 24/7 email and phone support, with dedicated account managers for Enterprise clients.
Absolutely, all data and recordings are stored in UK servers with AES-256 encryption, fully GDPR-compliant.
Enterprise plans are tailored to your needs. Contact sales@nextsupport.co.uk for a quote.