Transform customer support with NextSupport’s AI calling solutions, designed for UK BPOs, call centres, and businesses in healthcare, real estate, and e-commerce. Our automated inbound, outbound, and scheduling services slash costs by up to 60%, delivering seamless 24/7 support that delights customers. Brilliantly simple and tailored to perfection, it’s the smart way to elevate your operations.
- Big Savings
- AI Answers Calls 24/7
- Made for You
We Provide AI Calling Solutions for a Smarter Tomorrow
Driven by innovation, we craft scalable AI calling solutions that empower UK businesses to focus on growth, not call volumes.
Founded with Innovation in Mind
NextSupport was born from a passion for automation, with a mission to revolutionise call centre operations through AI, cutting costs and enhancing efficiency.
Excellence in AI Solutions
We’ve built reliable, GDPR-compliant AI calling systems tailored to UK businesses, from small BPOs to large call centres.
Empowering Businesses Through Technology
Our AI has automated thousands of calls, helping businesses in healthcare, real estate, and retail save time and scale effortlessly.
Commitment to Quality and Growth
With 99.9% uptime and advanced features like sentiment analysis, we ensure consistent performance, even during peak volumes.
Innovative Solutions for the Future
From multi-language support to intelligent routing, our AI keeps your business ahead in a fast-evolving market.
AI Solutions for Call Challenges
See how NextSupport’s AI calling system solves key issues for UK BPOs, call centres, and businesses, slashing costs and boosting efficiency.
01
Challenge
UK BPOs and call centres grapple with high operational costs, missed calls, and inefficient manual processes. Businesses in healthcare, real estate, and e-commerce struggle to maintain 24/7 availability, convert leads, and deliver consistent customer experiences without escalating expenses.
02
Solution
NextSupport’s AI calling system automates inbound and outbound calls, appointment scheduling, and multi-channel support with features like call transcription, sentiment analysis, and voice cloning. From Lite to Enterprise packages, our GDPR-compliant solutions integrate with CRMs, scale effortlessly, and optimise operations for all business sizes.
03
Result
Businesses slash call handling costs by up to 60%, boost lead conversions by 30%, and reduce no-shows by 20%. NextSupport’s AI ensures 24/7 availability, streamlined processes, and enhanced customer satisfaction, empowering growth across healthcare, real estate, e-commerce, and beyond.
Our Core AI Features
Our AI calling features deliver intelligent, scalable solutions that transform call centre operations for UK businesses. By combining advanced automation with real-time insights, we ensure seamless, cost-effective, and personalised customer interactions. From voice cloning to sentiment analysis, our technology empowers BPOs, healthcare providers, and e-commerce retailers to achieve next-level support.
- 24/7 call automation with intent recognition
- Voice cloning for brand-consistent interactions
- Multi-language support for diverse customers
- Real-time CRM integration for data accuracy
- Advanced analytics to optimise performance
- Informed by AI and industry insights.
Trusted Compliance. Recognised Excellence.
At NextSupport, we take pride in being a trusted name in AI-powered communication and automation. Our industry certifications and accolades reflect a deep commitment to innovation, data privacy, and service quality. From compliance to cutting-edge performance, we deliver secure, intelligent solutions that empower businesses across the UK and globally.
UK GDPR
We strictly follow UK GDPR regulations, ensuring every conversation and data interaction is handled with the highest level of privacy and transparency.
Data Protection Act 2018
Our operations meet the legal standards set out in the UK’s primary data protection legislation, giving you peace of mind about how your information is processed.
PECR Compliant
Whether it’s a marketing call or automated message, we fully comply with the UK’s Privacy and Electronic Communications Regulations.
ISO 27001 Compliant
We’ve built our systems on a globally recognised standard for information security — a mark of trust and resilience in the digital era.
SOC 2 Type II Compliant
Our infrastructure and practices are aligned with the SOC 2 framework, affirming our focus on safeguarding customer data and operational integrity.
GDPR Ready
We’re also prepared to handle data in line with EU GDPR standards, supporting clients with cross-border compliance requirements.
Custom AI Calls, Made For You!
Our team builds custom AI call systems to save you money and make life easier.
1
Learning About Your Business
We sit down with you to understand your setup, whether you’re a clinic booking patients or a shop answering queries. We figure out what you need, like cutting costs or handling more calls, and plan a system that’s just right for you.
2
Making It Your Own
We create a call system that feels like yours, with scripts tailored for things like chasing real estate leads or helping customers in shops. We can add extras, like making the AI sound like your brand or speaking different languages, to suit your crowd.
3
Getting It All Connected
We hook your custom system up to your tools, like your customer database, so everything runs smoothly. We test it thoroughly, checking bits like recording calls or spotting how customers feel, to make sure it’s perfect before you start.
4
Starting and Keeping It Great
We get your system up and running, answering calls day and night to save you up to 60%. We keep checking how it’s doing, tweaking things to make sure your customers are happy and your business keeps growing.
Answers You Should Know About Us
Discover how NextSupport’s AI calling solutions empower UK businesses with innovative, cost-saving support.
NextSupport aims to revolutionise call centre operations with AI-powered solutions, cutting costs by up to 70% and enhancing efficiency for UK BPOs, call centres, and businesses in healthcare, real estate, and e-commerce. Founded in 2020, we combine innovation and support to deliver scalable, reliable systems.
We serve UK businesses of all sizes, from small clinics needing appointment scheduling to large BPOs requiring voice cloning and multi-language support. Our AI calling solutions are tailored for industries like healthcare, real estate, e-commerce, and more, ensuring cost-effective, scalable support.
All data is encrypted with AES-256 and stored on UK servers, fully compliant with GDPR regulations. Our systems prioritise privacy and security, giving businesses peace of mind when automating calls and integrating with CRMs.
Standard setups, including CRM integration and script configuration, take 5–7 days. Custom Enterprise solutions, with features like voice cloning, may take 10–14 days, ensuring a seamless fit for your operations.
Our AI automates inbound and outbound calls, appointment scheduling, and multi-channel support, reducing costs by up to 60% and boosting lead conversions by 30%. From Lite to Enterprise packages, we help businesses scale efficiently and deliver exceptional customer experiences.