Never miss a customer with NextSupport’s AI inbound call handling, built for UK BPOs, call centres, and businesses in healthcare, real estate, and e-commerce. Our automated call answering UK service slashes costs by up to 60% while keeping your customers chuffed 24/7. It’s custom-made to fit your setup, making call handling a breeze for clinics, shops, or big enterprises.
- UI/UX Design
- Web App Development
- CMS Development
Our AI Solutions for Call Challenges
See how NextSupport’s AI inbound call handling sorts out major headaches for UK businesses, cutting costs and making every call count.
Challenge
Busy call centres and businesses, like healthcare clinics and e-commerce shops, struggle with sky-high costs and missed calls. Staff can’t handle 24/7 demands, leaving customers annoyed and chances slipping away.
Solution
NextSupport’s AI inbound call handling answers every call with tailored scripts, call recording, and clever tricks like spotting what customers need. From Lite to Enterprise plans, our GDPR-compliant service hooks up to your systems for smooth, cost-effective call answering.
Result
Save up to 60% on call costs and answer every call, round the clock. Customers love the quick, friendly replies, helping your clinic, shop, or call centre shine and grow.
Our Core Inbound Call Features
Our AI inbound call handling features deliver smart, tailored solutions that make UK call centres and businesses run like a dream. From non-stop call answering to fitting perfectly with your tools, we keep things simple and brilliant.
- 24/7 call answering that gets what customers want
- Call recording to check quality or train your team
- Multi-language support for all kinds of callers
- Custom CRM integration to keep data spot-on
- Advanced analytics to optimise performance
- Real-time alerts to stay in control
Smarter Calls, Bigger Savings
Our AI inbound call handling service comes with brilliant features to save money and make customers happy.
Cost-Effective Call Handling
Save up to 60% on staffing costs with 24/7 AI that answers calls for healthcare clinics or e-commerce shops, no matter the time.
Happy Customers
Fast, friendly replies with multi-language support ensure every caller, from real estate clients to retail shoppers, feels valued.
Seamless System Integration
Custom CRM integration means your call data flows smoothly, perfect for keeping UK call centres or businesses organised.
Smart Call Understanding
Call recording and intent recognition spot what customers need, making every call more effective and personal.
Always-On Support
Real-time notifications keep you in the loop, so your AI inbound call handling UK service runs without a hitch.
Trusted Compliance. Recognised Excellence.
At NextSupport, we’re a trusted name in AI-powered call handling, keeping your data safe and your business compliant. Our certifications show our commitment to top-notch service, privacy, and innovation for UK businesses.
UK GDPR
We strictly follow UK GDPR regulations, ensuring every conversation and data interaction is handled with the highest level of privacy and transparency.
Data Protection Act 2018
Our operations meet the legal standards set out in the UK’s primary data protection legislation, giving you peace of mind about how your information is processed.
PECR Compliant
Whether it’s a marketing call or automated message, we fully comply with the UK’s Privacy and Electronic Communications Regulations.
ISO 27001 Compliant
We’ve built our systems on a globally recognised standard for information security — a mark of trust and resilience in the digital era.
SOC 2 Type II Compliant
Our infrastructure and practices are aligned with the SOC 2 framework, affirming our focus on safeguarding customer data and operational integrity.
GDPR Ready
We’re also prepared to handle data in line with EU GDPR standards, supporting clients with cross-border compliance requirements.
Custom AI Calls, Made For You!
Our team crafts custom AI inbound call systems to save you money and make life easier.
1
Learning About Your Business
We chat with you to get your setup, whether you’re a clinic taking patient calls or a shop answering queries. We work out what you need, like cutting costs or handling more calls, and plan a system that’s perfect.
2
Making It Your Own
We build a call system that feels like yours, with scripts tailored for healthcare queries or e-commerce support. Add-ons like multi-language support make it just right for your customers.
3
Getting It All Connected
We link your custom system to your tools, like CRMs, so everything runs smoothly. We test features like call recording to ensure your AI inbound call handling is spot-on.
4
Starting and Keeping It Great
We launch your system to answer calls 24/7, saving you up to 60%. We keep tweaking it with analytics to ensure happy customers and a growing business.
Answers to Your Questions, Simplified
Find quick solutions to common questions about our AI inbound call handling services
It’s an automated call answering UK service that handles incoming calls 24/7, using custom scripts to suit your business.
You can cut call handling costs by up to 60%, replacing manual staff with 24/7 AI agents.
Standard setups take 5–7 days, with custom Enterprise plans needing 10–14 days for perfect integration.
Yes, our AI integrates with CRMs and other tools, tailored to your setup for smooth data flow.
Absolutely, multi-language support (Plus/Enterprise) ensures callers in any language are helped.
We’re UK GDPR and ISO 27001 compliant, keeping your call data secure and private.
Yes, intent recognition spots customer needs, making calls faster and more effective.