Core Features for Every Business
24/7 Call Handling
Never miss a call with AI that answers instantly, day or night, keeping your customers happy and your costs low. Perfect for small businesses or enterprises.
Call Transcription & Recording
Capture every word with accurate transcripts and recordings, so you can review conversations, ensure quality, and stay compliant effortlessly.
Intent Recognition & Sentiment Analysis
Understand what your customers want and how they feel. Our AI spots key intentions and emotions, helping you respond smarter and boost satisfaction.
Lead Generation
Turn calls into opportunities. Our AI identifies potential leads during conversations, helping you grow your business without extra effort.
Real-Time Notifications
Stay in the loop with instant alerts on key call events, like high-priority issues or hot leads, so you can act fast and stay ahead.
Reporting & Dashboards
Get clear insights with basic reports for small teams (Lite) or advanced, customisable dashboards for enterprises to track performance and optimize operations.
Smarter Calls, Happier Customers, Lower Costs
With NextSupport’s AI calling features, you can save up to 70% on customer support while delivering seamless experiences. From 24/7 call handling to voice cloning, our tools are built to make your business shine. Ready to see how? Book a Demo today!
Advanced Features for Growing Teams
Multiple AI Agents
Scale effortlessly with 5 AI agents (Plus) or unlimited agents (Enterprise), handling high-volume calls for busy teams in real estate or e-commerce.
Appointment Scheduling
Let AI book meetings or services automatically, saving time and keeping customers delighted—ideal for healthcare or service-based businesses.
Multi-Channel Support
Reach customers via SMS, email, or live chat alongside calls, creating a seamless experience across all touchpoints for maximum engagement.
Lead Verification
Ensure every lead is qualified before it reaches your team, saving time and boosting conversions for mid-sized businesses on the Plus plan.
Priority Support
Get fast, dedicated help from our team with priority support, ensuring your operations run smoothly, no matter the challenge.
Premium Features for Enterprises
Voice Cloning
Create a custom AI voice that matches your brand, delivering a consistent, professional experience for every call—perfect for retail or healthcare.
Multi-Language Support
Speak to customers in 10+ languages, expanding your reach and building trust in diverse UK markets or global operations.
Custom Script Development
Tailor AI responses with custom scripts to fit your brand’s tone and industry needs, ensuring every call feels personal and on-point.
Seasonal Call Surge
Get extra capacity for peak seasons, ensuring smooth support during holidays or sales spikes without missing a beat.
Extra Minutes
Add more call capacity to handle busy periods or growing demand, keeping your support seamless no matter the volume.
Outbound Campaign Run
Launch targeted AI-driven outbound campaigns to drive leads and engage customers, perfect for boosting sales or outreach.
Custom AI Calls, Made For You!
Our team builds custom AI call systems to save you money and make life easier.
1
Learning About Your Business
We sit down with you to understand your setup, whether you’re a clinic booking patients or a shop answering queries. We figure out what you need, like cutting costs or handling more calls, and plan a system that’s just right for you.
2
Making It Your Own
We create a call system that feels like yours, with scripts tailored for things like chasing real estate leads or helping customers in shops. We can add extras, like making the AI sound like your brand or speaking different languages, to suit your crowd.
3
Getting It All Connected
We hook your custom system up to your tools, like your customer database, so everything runs smoothly. We test it thoroughly, checking bits like recording calls or spotting how customers feel, to make sure it’s perfect before you start.
4
Starting and Keeping It Great
We get your system up and running, answering calls day and night to save you up to 60%. We keep checking how it’s doing, tweaking things to make sure your customers are happy and your business keeps growing.
Seamless Integrations Enhanced Business Performance
Supercharge your customer support by connecting NextSupport’s AI calling with your favourite tools. From CRMs to analytics, our integrations streamline workflows, boost efficiency, and save you up to 70%. Curious how it works? Book a Consultation to get started!
Sync AI call data with CRMs like Salesforce or HubSpot to track customer interactions, manage leads, and streamline your sales pipeline—all in one place.
Easily integrate NextSupport with your existing systems or custom apps via APIs, extending your AI calling capabilities for a truly tailored workflow.
Unify your support with SMS, email, and live chat integrations, creating seamless multi-channel experiences that delight customers across every touchpoint.
Connect your tools to automate tasks, reduce manual work, and let your team focus on what matters—growing your business.